This step-by-step guide will walk you through creating a referral using TriVice.

 

1. Login to TriVice using the credentials setup during registration.

 

2. Click ‘Create a Referral’ from the left menu.

3. Select Specialty: 

1. From the dropdown menu, choose the relevant specialty (e.g. Ophthalmology (Pediatric)) and click Next. 

4. In the next page, enter Patient Information, Parent/Carer Information (if patient’s age is less than 16 years) and GP Information, and click Next.

5. Triage the Injury: 

2. Select the appropriate clinical concern or referral pathway from the list, then click Next. 

6. Answer Clinical Questions: 

4. Respond to all relevant questions to help the system triage the concern. 
5. Add free text where applicable for additional information. 

7. Upload Images and Select Consent: 

1. If necessary, upload images from your desktop or take photos using your mobile device. Follow these steps:
2. Scan the QR code displayed on the screen using your mobile phone. 

1. Follow the instructions to take and upload images directly to TriVice. 
   

Note: Images will not be stored on your mobile device. 

1.     The images will be displayed on the web page and added to the referral. 

1.     After selecting the necessary consent options, click Next. 
   

8. Submit the Referral: 

2. Review the summary screen and ensure all information is correct. 
3. Click the Submit button to finalize the referral. 

 

9. Confirmation: 

2. A confirmation message will appear, and the case details, including images, will be stored in the system. 
3. Click Understood to proceed.

 10. Review Case Outcome:

3. TriVice will generate and display the case outcome (decision).
4. Check the box to send patient leaflets via Advise & Guidance if applicable.
5. Click Submit to complete the submission to the receiving NHS provider (e.g., Birmingham Women's and Children's Hospital).

 

 

12. Print or Download the Case PDF:

2. After reviewing the case, you can choose to print or download the referral as a PDF.
3. Click Close to exit the screen.

 

 

 13. Referral Complete:

2. The TriVice case has been successfully submitted.
3. You may choose to provide feedback on the TriVice application or return to the specialty screen to create a new referral.

 

 

For support or assistance, please contact (support@caprihealthcare.co.uk) or call 03301334047 (Monday to Friday 08:00 to 17:00 Hrs)